Call Center Interns Jobs: Government Job Vacancies: There are plenty of job opportunities in Government organizations such as the associated newspaper of Ceylon Ltd/ANCL, Lake House, Banks, ministries, and education departments. Call Center Interns provide support to call centre teams by assisting with customer/ govt. department/govt. organization’s inquiries, data entry, and problem-solving. They learn to call centre processes, hone communication skills, and gain hands-on experience in customer service. Interns also handle basic technical issues such as computer hardware or software problems, as well as connection issues. They work under supervision to ensure customer satisfaction.
Qualification for this Job
- GCE AL in any stream
- Certificate/Diploma in relevant field will be added as qualification
- Language Proficiency – Enaish/Sinhala or Tami
- Previous experience in a call centre or customer support will be a definite advantage.
- Age below 40 Years
- SALARY — NEGOTIABLE